Terms & Conditions

Website Terms Of Use

These terms explain the conditions for using the Roxton & Co. website, purchasing products and receiving customer support.

About This Website

This website is operated by Roxton & Co. and provides information about men’s clothing products, collections and online ordering services.

By browsing this website or placing an order, customers agree to follow these terms and the related website policies.

Product Information

We aim to provide accurate product descriptions, including available materials, sizes, colours and product details.

Minor differences may occur due to product batches, screen settings or natural variations in materials.

Orders

When an order is placed, customers should ensure that all provided information is accurate, including contact and delivery details.

Order information will be reviewed and prepared according to the details provided during checkout.

Order Confirmation And Changes

Customers should review their order details before completing an order.

Requests to change order details should be submitted as soon as possible. Changes may not be possible after preparation or dispatch has started.

Pricing And Availability

Product prices and availability may change from time to time. Any applicable product price shown at the time of ordering will apply to that order.

Delivery

Orders are normally prepared within 1–2 working days after confirmation.

Standard delivery normally takes approximately 2–5 working days after dispatch.

Please refer to our Shipping Policy for further delivery information.

Returns And Refunds

Customers may request a return within 14 days after receiving their order, subject to the conditions explained in our Refund Policy.

Approved refunds are normally processed within 5–7 working days after confirmation.

Customer Responsibilities

Customers are responsible for providing correct information, reviewing product details and selecting suitable items before placing an order.

Website Use

Customers may use this website for personal shopping and browsing purposes.

Website content, images and written materials should not be copied or used without appropriate permission.

Contact Information

If you have questions regarding these Terms & Conditions, please contact our team.

Email: orders@roxtonco.shop
Phone: +44 20 8143 5286