Your Information And Privacy

Introduction

We respect customer privacy and aim to handle personal information responsibly. This policy explains the type of information collected and how it is used to provide website services and customer support.

Business Information

Roxton & Co. is operated by:

JJE SERVICE SOLUTIONS LTD
Company Number: 16138887
28-29 Flat F Oakdale Road, London, England, SW16 2HJ

Information We Collect

When using our website, we may collect information provided during shopping activities, account registration, enquiries or customer communications.

This may include contact details, delivery information, order details and information submitted through website forms.

How We Use Information

Information collected may be used to:

• Process and manage customer orders.
• Provide customer support and respond to enquiries.
• Improve website functionality and customer experience.
• Maintain accurate order records.

Order Information

Information related to orders is used to prepare, process and provide relevant updates regarding customer purchases.

Order records are retained for a reasonable period required for administration, customer support and business records.

Customer Communication

When customers contact us, information provided is used only to respond to enquiries and provide appropriate assistance.

Website Information

We may collect general website usage information to help maintain website performance and improve browsing experience.

Data Protection

We take reasonable steps to protect customer information and limit access to authorised purposes.

Your Choices

Customers may contact us to request information about their personal data or ask questions regarding how information is handled.

Contact Information

For questions regarding this Privacy Policy, please contact:

Email: orders@roxtonco.shop
Phone: +44 20 8143 5286